Nationals Park, the venue for the Washington concert, stated that complications from the Boston show necessitated the cancellation, as Shakira's complete tour production could not be transported in time. The cancellation of the Boston performance, which took place on May 29, was attributed to safety concerns with the stage structure, as determined during a pre-show inspection. Despite efforts, the concert at Nationals Park could not go forward.

Shakira, who was looking forward to connecting with her fans, conveyed her heartbreak over the situation saying, "I promise that I will do everything in my power to be with you as soon I can." Fans who had traveled to attend the Washington concert expressed their disappointment on social media, while others rallied in support of the singer during this challenging time.

The artist is set to perform later in Atlanta on June 2, continuing her North American tour promoting her twelfth studio album. Fans remain hopeful for a chance to see her live as she navigates these production setbacks.