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WhatsApp’s Leadership Shift: Indian FinTech Founder Kunal Shah Takes the Helm

Meta’s messaging app WhatsApp is appointing fintech entrepreneur Kunal Shah to replace Will Cathcart as head, signalling a new era for the global platform.

Source: bbc.co.uk1 min read
WhatsApp logo on a smartphone surface
WhatsApp logo on a smartphone surface

In brief

Meta’s WhatsApp has announced a leadership change: founder Will Cathcart will step down after seven years, while Kunal Shah, head of Bengaluru‑based fintech Cred, will become the new boss. Cathcart will remain part of Meta’s leadership, and Shah will also keep his stake in Cred, which Meta has invested $900m in. The move comes as Meta increases its focus on India, where WhatsApp has 853 million users. The shift occurs amid scrutiny over privacy practices and a push for stricter regulation in the country.

Meta’s chief messaging app WhatsApp has a new boss. In a surprise move announced on Monday, Will Cathcart — who guided the app for nearly seven years — said he would step down from his role.

Cathcart will remain at Meta as part of its leadership team, but Kunal Shah, the founder of Bengaluru‑based fintech start‑up Cred, will take over as head of WhatsApp.

Zuckerberg praised Shah, saying the fintech founder “brings the kind of builder mentality … and global perspective that will serve him well in running the world’s biggest messaging app.”

Cred has raised $900m in investment from Meta, giving the parent company a 20% stake in the company. Shah remains a shareholder and will work alongside Cathcart on WhatsApp.

The change comes as Meta tightens its focus on India, where WhatsApp boasts around 853 million users. The app faces scrutiny over privacy and data sharing with the parent company, prompting calls for stricter regulation.

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