In brief
Maree O'Connor's quest for quality fabrics led her to establish a Facebook group, uncovering a widespread issue among customers of renowned designer Nerida Hansen, known as Australia's 'fabric queen'. Many had paid for fabrics that never arrived, revealing a troubling pattern tied to Hansen's business practices. As the group expanded, it attracted the attention of suppliers and artists who also faced similar issues, leading to a public warning from Australia's consumer rights agency. Hansen admitted to poor business decisions, but the fallout continues, leaving many seeking justice.
At 6ft tall and plus-size, shop-bought clothes had never fitted Maree O'Connor well. Sewing offered her a solution - allowing her to use beautiful fabrics to make garments that fit just right. One day, while on the lookout for colourful prints to make new dresses, she spotted some 'amazing' fabrics being sold online. Enticed by a yellow floral pattern and another black-and-white abstract design, she splashed out $600 (£450, A$900) on three orders. Months later, none had arrived.
It was October 2024, and tired of waiting, the legal studies teacher from Melbourne, Australia, decided to set up a Facebook group to try to find out if anyone else was in the same boat. The group exploded. Within two weeks it had drawn hundreds of members.
At the centre of the controversy was globally renowned designer, Nerida Hansen. Her company had grown rapidly during the pandemic, becoming known for selling bold, distinctive fabrics. But many customers reported orders that never arrived, leading to a public warning from Australian consumer rights authorities.
In a statement, Hansen admitted to poor business decisions and financial difficulties that had overwhelmed her operations. The fallout continues to impact customers and artists worldwide seeking justice for their losses.
